Welcome to Red Mop Home Care Services
Phone: 0437 381 840
Email: bookings@redmop.com.au
We don't cut corners
... we clean them.
ABN: 836 590 59533
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Your Home Care and Support Services Provider
For participants in the National Disability Insurance
Scheme in South-East Queensland.
We don't cut corners, we clean them.
Brisbane businesswoman Trenna Reid launched Red Mop in 2017. In January 2018, the business was registered in preparation for the rollout of the National Disability Insurance Scheme in the following July. In 2022, after great demand from our existing and new clients, we now provide Support Work and Home Care Service under Red Mop Pty Ltd for Plan-Managed and Self-Managed NDIS participants. We specialise in Home Care Services for the disability sector, and have a dedicated and growing team, including hundreds of satisfied customers. Here at Red Mop:
Want more time for yourself, your family and your friends? You’re in control. We provide support with flexibility. Choose who you want, what support you need, and when you want it. Let us do your chores! Our team members proudly wear the Red Mop uniform and look forward to delivering consistency and quality of service for every job, every day, every time.
Our values and principles
We value your enquiries, your business, and your feedback.
Household tasks are our specialty. Whether you live in a house, granny flat, duplex, apartment or townhouse, Red Mop Home Care Team members work efficiently, diligently, and listen to your instructions to clean and organise your home the way you require. We create a clean and welcoming space for you and your guests. We know your time is precious.
Red Mop uses Numatic Henry Vacuums with HEPA (High-Efficiency Particulate Air) filters and bags. We sanitise our equipment between every job, and we always use freshly laundered, high-grade micro cloths and micro mop heads for every job. Our staff use rostering software to clock in and out of jobs and they supply feedback, requests and changes directly to the office.
Once you've submitted a booking request, we will be in touch with scheduling options for Household tasks and or Support work. We will also send a follow-up SMS.
This is where we do what we do best. If you don't know where to start, we do. We follow a Basic Cleaning Checklist for every home and can add tasks to the shift as required, whether recurring or a one-off. We record and tailor to your requirements to ensure that we meet your needs.
We will be in touch to check that you are completely satisfied prior to offering you a Service Agreement.
“Trish really knows what she’s doing. Very efficient indeed.”
Thank you so much for Keita, she is very nice, friendly and very efficient. Thank you again, S & L
Trish has been so accommodating with my cat. She always lets him up and down the stairs at the appropriate times (he's scared of the vacuum) and turns it off when he's passing, so he's literally trained now to go wherever we guide him together. Please thank her for her respect and kindness- she does absolutely everything I need her to and always has a smile.
This week has been particularly hard for me, so having her in my home, doing things I can't and making my little ecosystem more enjoyable and liveable is an absolute blessing. You've trained her well.
“Good morning , Just wanted to let you know that Keita was extremely helpful yesterday. She did a great job. She was very thorough and checked when unsure. Keita worked independently with little direction from me. It was a pleasure to have Keita in my home. My husband, Santo, commented on the fact that Keita had done a good job. That is the first time he has ever made a comment like that. I look forward to seeing Keita next Tuesday. Debbie“
Thank you for providing such a quality worker and a true gentleman.
I am beyond thrilled at the service from Red Mop, they are friendly and extremely brilliant at their duties. Couldn't recommend them enough. To be honest 5 stars just isn't good enough for this company, they deserve a 6th star. Very pleased and will keep them on ::)
I was blown away by the attention to detail my Red Mop cleaner demonstrated when she came for the first time. She was fast and thorough, not missing things that I would expect a cleaner to ignore. I am so happy to have a cleaner with such a wonderful disposition who isn't afraid to tackle the hard jobs and maintain a sunny disposition, making her so easy to chat to. I will never go with another company!
I cannot speak highly enough of the wonderful service provided by Red Mop Cleaning to my disabled daughter, who is living in her own apartment. Nothing is too much trouble and the apartment is always spotless. The staff are friendly, helpful and trustworthy. I don't know how we'd manage without you. Thank you Trenna.
Amzing job and very friendly cleaner.
I have absolutely no hesitation in recommending this service!! I remember once when something had splashed up in my kitchen window and I was unable to remove it, I explained the issue to Trenna and her staff and when I returned home to see my super clean windows (stain completely gone), floors and bathrooms I was sold. It was such a pleasure arriving home to such a spring fresh cleaned home. For both my personal residence and construction cleans, Red Mop are second to none. Friendly & personable and always takes their clients needs and requirements very seriously – Absolutely no hesitation in recommending Red Mop for a magnificently clean home.
I am very grateful to Red Mop Cleaning Services for the wonderful cleaning work they do for me on a regular basis. The staff are helpful and courteous and I’ve found them to be very trustworthy and reliable. I recommend ‘Red Mop…if you want the best around!
I have known Trenna Reid for some 10 years now. She has worked for my husband n I in our business and on a private level. With work she has done for us she has always exceeded expectations. She has an eye for excellence.
We own a property development company, and we’ve held a working relationship with Red Mop for some time now. I cannot overstate how much our company relies on Red Mop for their cleaning and decorating services. Red Mop’s owner is a professional, down to earth, honest, creative genius if you want to design and decorate a space or new home. If its cleaning services then, the RED MOP cleaning team are brilliant. The place is consistently spotless and fresh. All work and services that are carried out by Red Mop are with professionalism and care. I have tried tonnes of other companies, and none have the continuity like Red Mop. Whether it is commercial space, newly constructed dwellings or a routine clean to your family home I highly recommend to always engage RED MOP as the first choice for your cleaning and or decorative/design needs.