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WHO ARE WE?

About Red Mop

Red Mop Cleaning was launched by Brisbane businesswoman Trenna Reid in 2017. In January 2018, the company was registered in preparation for the rollout of the National Disability Insurance Scheme in the following July. We specialise in domestic and light commercial cleaning, have a dedicated and growing team, and hundreds of satisfied customers. At Red Mop Cleaning …

  •  We cater ONLY for the homes and offices of NDIS participants
  •  We provide professional service, with fees aligned with the NDIS Pricing Guide
  •  We use commercial grade equipment and natural plant-based products
  •  We work to your instructions and your schedule
  •  We do not subcontract our services. All our staff receive award wages and allowances.
  •  We offer Service Agreements with no lock-in contracts.
  •  We are fully insured and accredited, and comply with all NDIS regulations.

Where are we?

PROVIDING CLEAN HOMES & SAVING YOU TIME

Our client commitment

Fancy a clean break from your cleaning? Want more time for yourself, your family and friends? Then let us do your chores. Our team members proudly wear the Red Mop Cleaning uniform and look forward to delivering consistency and quality of service for every job, every day, every time.

Our values and principles

  • Honesty, integrity and respect
  •  Duty of Care for our staff, clients and the environment
  •  NDIS and OH&S compliant
  •  Responsible, accountable, punctual and transparent
  •  Safety and training

We value your enquiries, your business and your feedback.

Residential cleaning and household tasks

Residential/Domestic cleaning is our specialty. Whether you live in a house, granny flat, duplex, apartment or townhouse, Red Mop Cleaning staff work efficiently, diligently and to your instructions.

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Light Commercial

For commercial tenants, Red Mop Cleaning team members are highly trained and experienced in cleaning office spaces of every size, along with apartment blocks, NDIS communal areas and other commercial facilities and venues.

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FAQ

Need to know more about Red Mop Cleaning?

Do staff undergo police checks?
Are your staff members subcontractors?
Do you remove household rubbish?

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Our equipment

Red Mop Cleaning uses Numatic Henry Vacuums with HEPA (High Efficiency Particulate Air) filters and bags. We sanitise our equipment between every job, and we always use freshly laundered, high-grade micro cloths and micro mop heads for every job. Our staff use rostering software to clock in and clock out of jobs, as well as to supply feedback, requests and changes directly to the office.

PROCESS

Our Working Process

Booking

Once you've submitted a booking request, we will be in touch with scheduling options. We will also send a follow-up SMS.

The Clean

Here's what we do best. If you don't know where to start, we do. We follow a Basic Cleaning Checklist for every home and can add tasks to the shift as required, whether recurring or a one-off. We record and tailor your cleaning requirements to ensure that we meet your needs.

Follow-Up

We will be in touch to check that you are completely satisfied prior to offering you a Service Agreement. We also carry out post-clean spot checks.

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OUR LATEST REVIEWS

What our customer have to say about us!

I cannot speak highly enough of the wonderful service provided by Red Mop Cleaning to my disabled daughter, who is living in her own apartment. Nothing is too much trouble and the apartment is always spotless. The staff are friendly, helpful and trustworthy. I don't know how we'd manage without you. Thank you Trenna.

- Mareesa
Brisbane

Amzing job and very friendly cleaner.

- Portia
Burpengary

I have absolutely no hesitation in recommending this service!! I remember once when something had splashed up in my kitchen window and I was unable to remove it, I explained the issue to Trenna and her staff and when I returned home to see my super clean windows (stain completely gone), floors and bathrooms I was sold. It was such a pleasure arriving home to such a spring fresh cleaned home. For both my personal residence and construction cleans, Red Mop are second to none. Friendly & personable and always takes their clients needs and requirements very seriously – Absolutely no hesitation in recommending Red Mop for a magnificently clean home.

- ROBYNE.

I am very grateful to Red Mop Cleaning Services for the wonderful cleaning work they do for me on a regular basis. The staff are helpful and courteous and I’ve found them to be very trustworthy and reliable. I recommend ‘Red Mop…if you want the best around!

- JENNY M
Bunya Vista Apartments

I have known Trenna Reid for some 10 years now. She has worked for my husband n I in our business and on a private level. With work she has done for us she has always exceeded expectations. She has an eye for excellence.

- LYNN R

We own a property development company, and we’ve held a working relationship with Red Mop for some time now. I cannot overstate how much our company relies on Red Mop for their cleaning and decorating services. Red Mop’s owner is a professional, down to earth, honest, creative genius if you want to design and decorate a space or new home. If its cleaning services then, the RED MOP cleaning team are brilliant. The place is consistently spotless and fresh. All work and services that are carried out by Red Mop are with professionalism and care. I have tried tonnes of other companies, and none have the continuity like Red Mop. Whether it is commercial space, newly constructed dwellings or a routine clean to your family home I highly recommend to always engage RED MOP as the first choice for your cleaning and or decorative/design needs.

- SEVA K
Galkon
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